Tower Saint John’s Imaging is excited to announce that they are now contracted with Oscar Health Insurance!
About Oscar Health Insurance
Based out of New York City, Oscar currently offers individual health plans in parts of New York, Texas, and California. Its aim is to change Americans’ experience of engaging with the healthcare system by redesigning insurance to be geared toward the user experience.Oscar offers all members free 24/7 telemedicine visits through their Doctor on Call service as a part of their membership, which are available both through the Oscar Android or iOS app or the Oscar web app. Oscar assigns each of its members to a “Concierge Team” which is made up of a team of three care guides and a registered nurse that handle both traditional customer service questions as well as coordination of clinical care.
In an interview with the Phoenix Business Journal in 2017, Oscar’s VP of Customer Care Paul Gazely said that Oscar’s concierge model “helps to build a relationship and build trust with our members with their health care needs,” and that the model helps Oscar familiarize itself “with the member’s needs by looking at the entire member’s health history.”
In addition, Oscar offers its members Amazon gift cards as a part of a rewards program for step tracking. Oscar offers direct appointment scheduling with a selection of its provider partners, and (as of 2017) offers in-network providers an application and tools to serve Oscar members, including a Clinical Dashboard that pulls Oscar members’ medical histories into a single platform.